Shipping & Returns

Orders are typically processed within 2–3 business days (depending on stock, viral  & travel). Please allow10-14 business days depending on your location and selected shipping method. If you need your order quickly, contact us before placing your order and we’ll do our best to accommodate you. 

If you need your order by a certain date, please email me at nicollette@thenicollettelane.com with your order number or the items you want to order and the full shipping address. 

I use USPS or UPS for a shipping service. I will also use UPS for international service. You will get an email for tracking. The title of the email will be "Your shipment from The Nicollette Lane is on its way!". 

International Orders
We are happy to ship worldwide! Please note:

  • Duties & Taxes: International orders may be subject to import duties, VAT/GST, and customs fees charged by your country upon delivery. These fees are not included in your purchase price or shipping cost and are the responsibility of the recipient.
  • Delays: Customs processing times can vary by country and may affect delivery estimates.

  • Refused Packages: If you refuse to pay duties or taxes and the package is returned to us, we can issue a refund for the product cost only (shipping charges are non-refundable).

 

Return Policy

30-Day Return PolicyWe want you to be completely happy with your purchase. We accept returns within 30 days of the purchase date for eligible items.

  • All products must be unopened and in their original, sealed packaging.
  • Returns must include any original parts, cords, controls, and accessories.
  • Lingerie must be unworn, in its original packaging, and have all tags attached.

Due to the intimate nature of our product line, opened or used items are non-returnable and non-refundable. This policy ensures the health, safety, and peace of mind of our customers and employees.

If products were purchased at an party/event there is a 20% restocking fee.

Product Warranty
We stand behind the quality of our products. All products include a one-year warranty against manufacturing defects or material issues that affect functionality, valid from the date of purchase.

The warranty does not cover:

  • Normal wear and tear or cosmetic deterioration
  • Damage caused by accident, misuse, neglect, or improper storage
  • Products that have been taken apart or tampered with

If you believe your product has a defect within the warranty period, please contact us at nicollette@thenicollettelane.com with your order number, photos, and a description of the issue. We’ll guide you through the warranty process.

Non-Returnable Items:
For clarity, the following are always final sale:

  • Opened or used products
  • Lubricants, oils, bath and body items
  • Clearance or discounted items marked “final sale”


Meet my mobile boutique!

I arrive fully loaded with my shopping boutique on wheels for you to shop 100% confidentially after the party.

Why Party?

  • Education

    You'll learn about the products, touch, taste & feel them in a safe comfortable in environment. I'm also a sexual health certified consultant as well! Providing knowdledge and education.

  • Simple & Easy

    Set your party date!. Get your friends there! All I need day of is a space to set up my professional presentation & a place to park my mobile boutique for shopping. Out of state/area parties; I'll just need a private room for shopping. Yes I fly with inventory so your guests can go home with goodies!

  • Fun

    Adult Intimacy parties are the best medicine for our mental health! Enjoy your friends, giggle, snack & shop! In a postiive, up lifting environment.

I need to Party!

Stocked: Ready for Shopping!

Have a girls night or a couples evening? Want to do a little shopping? Schedule me to swing by & your friends to shop!

Have a special event? Want some Spice? I got you covered!

Make It a Theme!

  • No Power Party!

  • Bachelorette Party

  • White Lie T-shirt Party

  • Dirty T-Shirt Swap

  • We're on a Boat!

  • 80's Night

  • Taco Night
YESS!! I want to host a party/event!

FAQs About In- Home Parties/Events

  • How long does a party/event last?

    A party/event usually lasts about three hours. It might be shorter or longer, depending on how many questions you have for Nicollette—and how much fun you have!

  • What takes place at a party?

    Parties are a great way to get your girls together during the hustle and bustle of every day life. You will get to see, smell, touch and taste all of our current line, top selling products along side the best sex ed you never knew you needed. Think sex ed & comedy all in one!

  • What is the shopping process like?

    All shopping is 100% confidential. It takes place in Nicollette's Mobile Boutique Boujie B. Stocked & Ready for guest to shop & ask questions privately. It is important to communicate guest head count; so inventory can be ordered accordingly. Hoping that all guests go home with their goodies that night. All ordering is 100% confidental & all products always ship discreetly!

  • What does it cost to host a party/event?

    To secure your party date , a $50 non-refundable deposit is now required for all Friday to Sunday parties/events. This helps ensure I’m able to provide the best experience to committed hostesses and guests.

    Your $50 deposit must be paid within 72 hours of booking to hold your date.

    If the deposit is not received in that time, your date will be released and made available to others.

    This deposit is non-refundable, but you can earn it back in spending credit (the night/afternoon of your party)!

  • What if I need to cancel?

    If you need to cancel and provide at least 3 weeks’ notice, you’ll have the option to either reschedule your party or apply the $50 toward a product order. Refunds will not be issued in the form of cash.

    Unfortunately, cancellations made with less than 3 weeks’ notice will forfeit the deposit completely, and cash refunds are not issued for any reason.
It's Time to Party!!